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Spare parts and service

Warranty & Engineer Service
Price
We always present clients with the most competitive price and perfect quality. We have built long term cooperation relationship with professional logistic company to guarantee a good price in freight and shipping service. We could accept different payment terms such as TT, L/C and so on.
Delivery time
The downpayment on time is the precondition for delivery,we always supply pictures for customers before shipment in order not to ship wrong parts. The professional packaging employee will take care of every your cargo.
Returning requirement
In principle, Grandway is in responsible for any aftersale service agreed in contract( Client can choose the price with service or not):
Spare parts warranty period:
1 . The warranty period from shipment date of fractory to 4 months.
2 . The wearing parts are not inclusive.
3. The warranty parts mainly including of Electric & hydraulic parts.
4. All broken parts should be confirmed by the factory that are quality problem will be compensated by grandway.
5. The wrong shipped parts, should returned and change for the right one.
Company integration ability
We supply client the required machinery as well as the engineering solutions.